Submit a request
How do Families work?
How do I invite others to my Family?
How do scores work?
What is "Hard Braking"?
What is "Distracted Driving"?
What is "Dangerous Time"?
I've taken a drive, why don't I have a score?
What is "High Speed"?
How does Drive Tracking work?
How does TrueMotion Family know when I'm the driver?
What do the icons next to my trips mean?
How do I see where my kids are?
How can I make my location private?
Someone's location hasn't updated in a while, what's going on?
About the App
How does TrueMotion Family affect my battery life?
How do I update my TrueMotion Family app?
Android Permissions Explained
iOS Permissions Explained
How can I get roadside assistance?
Legal & Privacy
What do you do with my data?
Additional Support & Feedback
iOS: Why can't I enable Background App Refresh?
How do I report a problem or suggest an improvement?
I've got a problem or question that's not addressed here
Powered by Zendesk